Kirby Warranty Information | Protect your home with the Avalir Platinum!

KIRBY WARRANTY INFORMATION

The Kirby Home Cleaning System comes with a 3 year limited warranty for registered owners. Please contact The Kirby Company should you have any questions regarding your warranty. 

THREE YEAR LIMITED WARRANTY

To enforce your rights under this warranty, you (i) must have purchased your Kirby Home Cleaning System from The Kirby Company (the “Company”) or an independent, authorized Kirby Distributor, Distributor Trainee, or Dealer and (ii) be the registered owner with a completed and submitted Owner Registration Card on file with the Company.

Subject to the conditions and exceptions stated below, the Company, 1920 West 114th Street, Cleveland, Ohio 44102, U.S.A., warrants to the registered owner (other than for purposes of resale) that each Kirby® product shall be free from defects in material and workmanship under normal use and service (i) for three (3) years from date of purchase by the registered owner as to all components except expendables (expendables include, but are not limited to, belts, disposable filter bags, brush rolls, rear wheels, or other items normally consumed during use of the Kirby product) when used for personal, family, or household purposes (“Consumer Purposes”), or (ii) for ninety (90) days from date of purchase by the registered owner as to all components except expendables (expendables include, but are not limited to, belts, disposable filter bags, brush rolls, rear wheels, or other items normally consumed during use of the Kirby product) when used for commercial, professional, retail, institutional, etc., purposes (“Commercial Purposes”). *

During the applicable warranty period, the Company will furnish, through an authorized Kirby Distributor, a replacement part for any Kirby product found to be defective. All transportation expenses must be borne by the registered owner. The Company is not responsible for the cost of any service or repair provided by an unauthorized agent. Service or repair performed by an unauthorized agent can seriously damage your Kirby product and affect your rights under this Limited Warranty.

The Limited Warranty does not apply to (i) charges for labor or service calls; (ii) damage caused by accident, misuse, negligence, abuse, or acts of God; (iii) any defect or damage that has been caused by an unauthorized agent; (iv) any parts other than genuine Kirby parts; or (v) any Kirby product which has been repaired, altered, or structurally modified so as, in the judgment of the Company, to affect its stability or reliability.

There is no express representation, warranty, or condition relating to Kirby products other than this Limited Warranty. Where Kirby products are used for Consumer Purposes, any implied representations, warranties, and conditions, including those of merchantability and fitness for a particular purpose, statutory or other, are limited by the Company to three (3) years from the date of purchase by the registered owner as to all components. Where Kirby products are used for Commercial Purposes, all implied representations, warranties, and conditions, including those of merchantability and fitness for a particular purpose, statutory or other, are excluded by the Company and its subsidiaries and affiliates.

This Limited Warranty is the exclusive remedy for the registered owner of a Kirby product, and all liability for indirect or consequential damages or for any incidental expenses, whether caused by negligence or otherwise, is excluded. Some states/jurisdictions do not allow limitations on how long implied warranties last or do not allow the exclusion or limitation of implied warranties (or conditions) or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

The Company neither assumes nor authorizes any other person to assume for it any additional liability in connection with the sale of Kirby products. This Limited Warranty is null and void if the serial number of the Kirby product has been defaced, removed, or changed (other than by fire, other casualty or accident, or in connection with the rebuild under the Fire Plan). This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state/jurisdiction to jurisdiction.

*The Kirby is not certified for commercial use.

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